Taking Burdens Off Your Staff's Shoulders
Founded in 2012, Invo Solutions' sole purpose was to develop the industry’s first video banking experience. Our staff has combined for more than 50 years of experience in the financial industry. So, we know better than most how technology has changed the relationship between customers and institutions.
Customers are now heading online for banking transactions more than they ever have. They can deposit checks, open accounts, pay bills and transfer funds. But for larger financial transactions, most customers still feel more comfortable with in-person interactions. This is where we saw an opportunity.
With more features available online, fewer customers were actually visiting branch locations. Still, moving an entire team online wasn't possible. Invo Video Banking created a bridge for that gap. It reduced the need for employees on the lobby floor while increasing online traffic. The software replicates in-person interactions while reducing customer wait time for institutions.
After five years of testing and enhancing, the platform was introduced to the market. Since that time, Invo Video Banking has been widely acclaimed, including features in:
- Credit Union Journal
- Credit Union Times
- The Financial Brand
- Yahoo Finance and World News
- 2017 REACH Convention
- 2018 Heartland Convention
Its start-to-finish software solution is backed by five years of proven aggregate data. Pioneers in the video software space, Invo Video Banking has created a cross-industry product that can greatly improve your company’s efficiency and customer experience.