Invo Video Banking

Invo Video Banking gives your customers the ability to speak with an employee, cooperative complete documentation, electronically sign documents, and complete complex financial transactions from anywhere they have internet action. That can be from a branch, or from your desktop or mobile smartphone device.

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58% of bank customers prefer digital banking solutions over in-person or telephone

Speak with an agent from any location or device

With Invo Video Banking, customers can speak with an agent from any device, as long as they have internet access. Customers can launch a video call through your financial institution’s unique URL using specific queues to get them where they need to go. These queues include things like:

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Apply for a
Home Loan
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Open a New
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Our video banking software was built to bring value to your customers.

Sign documents, chat within a call, and co-browse, all in one platform

Once an agent answers the call, customers can complete a variety of complex transactions from within the call, as well as utilize available features. Agents can share their screen with customers and with co-browsing, they can even take over a customer’s screen for them. Customers can sign documents during a call, whether through an in-branch signature pad or mobile device eSignature solution, as well as capture documents. They can even message agents within the call.

Fill in the gaps with ad campaigns and surveys

While your customer is waiting for an agent, ad campaigns will be running on their screen. These can promote deals that your financial institution is currently running or even special events. And after the call is done, your customers will have the option to take a short survey letting you know how the call went, ensuring that your financial institution is getting the best reporting information possible.

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