Mobile Video Banking Ready to Rock: Insights From Early Adopters
Mobile video banking is enjoying rapid uptake, broad appeal, and high satisfaction scores. And considering the efficiency gains that can be realized on the service side, it’s no surprise more financial institutions are planning to adopt video banking solutions. Here's what two retail banking providers learned as they've progressed through their mobile video banking journey.
Video Banking: From Tech Underdog to Secret Weapon?
Video banking is gaining in popularity. In a recent survey with CUNA Strategic Services, almost 20% of respondents have deployed at least one form of video banking, while more than 40% are piloting a video service. More than 80% are planning to offer video banking in the future.