The Story of Video Banking
In short, video banking gives customers the option to access their financial institutions through various platforms rather than just one. For as long as financial institutions have existed, visiting a physical branch has been the only access point. However, as technology boomed, customers began desiring a way to access their financial institutions digitally.
Enter Invo Video Banking. With our groundbreaking technology, we began providing customers with an option to skip the line and speak to a representative through an in-branch video kiosk. This first-to-market achievement then led to customers being able to access their financial institutions anywhere that they had access to a computer or a mobile device.
Putting Access Into Your Customer's Hands
Video banking places valuable access into the hands of your customers, without restriction. It allows them to speak with the right person in your organization, no matter where they are or what they are doing. With the push of a button, they can get in contact with their institution while they are at their desk at work or home with the kids.
Better yet, Invo Video Banking technology can assist with most all complex transactions to even basic questions. Our secure platform allows customers to ask the same questions and complete the same interactions that they could at their local branch, including:
- Opening a new account
- Securing a mortgage
- Discuss saving products
- Questions about refinancing a loan
- Financial literacy questions
- IRA questions
- And much more
It's that easy.
Taking Burdens Off Your Staff's Shoulders
Invo Video Banking technology is designed to compliment your existing workflow processes. Our solutions will improve the efficiency of your staff while saving your customers time. Invo Video Banking technology makes sure that the right staff member is being brought in on a call. Say goodbye to the hustle and bustle and say hello to Invo Video Banking.