Invo Video Banking

Invo Video Banking allows customers to access their financial institution through the most convenient method to them, putting time back in their day. Invo Video Banking allows people to access the right person in your organization no matter where they are at, whether they took time to visit one of your branches, are at their desk at work, or are on their mobile device.

Invo Video Banking is centered on the customer experience. One of the benefits of this platform is its ability to assist in any transaction, such as:

  • Opening a new account
  • Securing a mortgage
  • Discuss savings products
  • Questions about refinancing a loan
  • Financial Literacy
  • IRA Questions

… and it’s all done through video banking.

Invo Video Banking fits right into your current workflows, no need to retrain staff or spend efforts on expensive integrations.

Invite multiple people into an interaction – bringing the right resources at the right time to the interaction. Improve your staff’s efficiency’s and save your customers time.

Customers access Invo Video Banking and are quickly greeted by a financial agent who appears on the computer screen. With the use of our technology , the user experience mimics an in-person interaction. This attention to user experience is part of why customers have ranked their satisfaction with Invo Video Banking at 96.8% positive. That is the primary focus of Invo Video Banking. After six years of first hand video banking experience, we’ve created a video banking platform that increases employee production and efficiency while also increasing customer satisfaction.

Here are a few of our clients results:

  • 2 Minute Average Wait Time

  • 3:1 Desk to Employee Capacity

  • 20% Increase in Cross Sales

  • 96.8% Positive Experience Rating

  • 4.82 out of 5 Satisfaction Rating