Why Invo?

Use techonology to improve the customer & employee experience
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Invo Solutions was founded with the purpose of developing the industry’s first video banking experience asking one question: How can video technology improve the lives of our members?

Nearly a decade later, our mission stays the same and that’s what makes Invo different. We aren’t just a software company. We are invested in this industry. We create solutions specifically for banks and credit unions with three unique goals:

Service Icon Improve customer experiences
Service Icon Increase operational efficiency
Service Icon Create institutional growth
Why The Customer Chooses Invo

Invo Solutions is in the people business. That’s why we want to bridge the gap between the digital and the physical rather than making it wider. Your customers don’t want digital solutions to replace your physical branch, so our mission is to leverage digital solutions to enhance your physical branch instead. By using Invo platforms, your customers can expect:

Service Icon Convenient access

To their branch through web and mobile. Even with complex requests

Service Icon Lower Wait Times

Wait time decreases of up to 130%

Service Icon CONSISTENT SERVICES

Regardless of which branch they are at, they can connect with the right employee

Why The Employee Chooses Invo

Invo software was created by bankers, for bankers. We don’t believe your financial institution has to choose between customer experience or staff efficiency. With Invo, you can have both. Our software is simple to use and easy to navigate and when implemented, your employees can expect to see:

Service Icon NO MORE DESK HOPPING

Customers can be sent to the right employee the first time.

Service Icon Streamlined processes

Put an end to double-booked meetings, appointments, and more.

Service Icon Easy implementation

Intuitive design and an experienced support team makes training and implementation a breeze.

Why The Institution Chooses Invo

Invo Solutions was founded because we saw a need. We want to enable you to better connect with your existing customers, equip you to serve the customer of tomorrow, while also supporting your institutional growth. With Invo, your financial institution will realize:

Service Icon Increased Sales

Increased sales and cross sales, by an average of 20%

Service Icon Efficient Staff

Dramatically improved staff efficiency and satisfaction, evidenced by a 3-to-1 FTE ratio

Service Icon Satisfied Customers

Customer satisfaction, with reported 97% positive experiences

We want to enable you to better connect with your existing customers, equip you to serve the customer of tomorrow, while also supporting your institutional growth.

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