Our Story

Founded in 2012, Invo Solutions' sole purpose was to develop the industry’s first video banking experience.

Our staff has combined for more than 75 years of experience in the financial industry. So, we know better than most how technology has changed the relationship between customers and institutions.

Why We Created Invo Solutions

Customers are now heading online for banking transactions more than they ever have. They can deposit checks, open accounts, pay bills and transfer funds. But for more complex financial transactions, most customers still feel more comfortable with in-person interactions. This is where we saw an opportunity.

Bridging the gap with video banking software

With more features available online, fewer customers were actually visiting branch locations. Still, moving an entire team online wasn't possible. Invo Video Banking created a bridge for that gap. It reduced the need for employees on the lobby floor while increasing online traffic. The software replicates in-person interactions while reducing customer wait time for institutions. After five years of testing and enhancing, the platform was introduced to the market. Since that time, Invo Video Banking has been widely acclaimed.

How we have built off Invo Video Banking

While video banking was the launch point, it wasn’t the finish line. Since then, we have continued to grow our product portfolio with a single goal: Activate better customer engagement through dramatically improved customer experiences and operational efficiencies.

Better in-person interactions with Invo Lobby

Your customers desire strong digital solutions, but they also value face-to-face interactions. That goal has produced features such as Invo Lobby, an umbrella module for our in-branch solution that includes Invo Concierge and Invo Kiosk. We have also produced first-to-market features like Invo Booking, the industry’s first native scheduling tool and Invo Chat, the industry’s first intent-driven chatbot.

Meet the Team