Invo for In-Branch
The Next Generation In-Branch Experience is Here.
Stay ahead of big-box competitors without compromising personal interaction. Elevate your physical lobby with our seamless digital platform, featuring secure video calling, document capture, & more.
Great River opens all new accounts across
9 branches with just 3 employees.
The Invo In-Branch Platform
One secure, integrated platform. Four complimentary products for financial institutions, working together to seamlessly elevate your entire customer journey.
Preserve valued face-to-face interactions, while optimizing staff resources.
Invo In-branch adopters see 80% reduction in wait times on average.
80%
58%
of users who initiate digital sessions end up in a physical branch.
Branches with digital advisory services see a 45% increase in satisfaction on average.
45%
Designed with Industry Expertise
Our in-branch video solution, incorporating Kiosks with document capture and electronic signature technology, seamlessly streamlines complex transactions. Institutions deploying our in-branch platform have experienced up to 80% reduction in wait times and optimized agent-to-desk ratios of up to 4-to-1.
Effortless Integration
Our streamlined in-branch platform is designed for swift and efficient deployment, minimizing hardware costs and integration time. By adding monitors and webcams, old offices can be transformed into functional kiosks, while our lobby
management tool can be easily managed with a single tablet. Our dedicated implementation team collaborates with financial institutions to customize an in-branch solution that perfectly aligns with their specific needs.
In-Branch Case Studies
-
Rave
Rave boosts member experience with digital-first service.
-
Great River
Great River enhances service through user-friendly technology.
-
Heartland
Heartland added two new branches with the help of in-branch video banking
Free eBook
Customer Satisfaction in a Digital World
✓ Learn how to overcome hiring & staffing struggles with digital tools.
✓ Discover solutions that deliver seamless on-screen experiences that are proven to cut wait times in half.
✓ Find out why features like Co-Browsing increase customer satisfaction
Have Questions?
Schedule a time to chat with our Solutions Consultant and find out how Invo can help. Our discovery calls are consultative, not salesy, because we want you to succeed.
Hope Solomon
Solutions Consultant