Invo for Mobile
Customer Service in the Palm of Your Hand
87% of customers actively use mobile banking. In a digital-first world, offering a mobile path to rich forms of communication like video banking and co-browsing is crucial for both financial institutions and their customers.
Mobile interactions often serve as the initial contact point during the digital customer service journey. Our plug-and-play mobile platform works on top already existing web tools to offer powerful features to customers without the need for integrations.
Invo Mobile Products
Invo Mobile works seamlessly with Invo’s Web tools to bring those same solutions to your customer’s mobile devices.
of customers said they would switch to a bank that offers a better digital experience.
46%
87%
of customers aged 20-55 use mobile banking every day.
Mobile banking can save up to 90% per transaction on average.
90% Savings
Built for Your Organization
Our mobile solutions sit on top of your existing web tools, requiring no integrations or plugins. We provide ample customization for financial institutions through personalized queue systems and language routing technology. This creates a mobile experience for your customers that stays true to your brand. Deploying mobile tools allows your financial institution to:
• Collect User Feedback with Plug-and-Play Surveys
• Improve Overall Customer Satisfaction
• Cut Handling Time in Half
Deployment Options
We provides financial institutions with a range of mobile banking deployment options, including integration into an existing mobile app or the creation of a standalone application by our Professional Services team.
In addition, financial institutions can opt for a browser-based video banking solution, which circumvents the need for customers to download an app from an app store, and instead, enables access through the native mobile browsers.
Free eBook
Customer Satisfaction in a Digital World
✓ Learn how to overcome hiring & staffing struggles with digital tools.
✓ Discover solutions that deliver seamless on-screen experiences that are proven to cut wait times in half.
✓ Find out why features like Co-Browsing increase customer satisfaction
Have Questions?
Schedule a time to chat with our Solutions Consultant and find out how Invo can help. Our discovery calls are consultative, not salesy, because we want you to succeed.
Hope Solomon
Solutions Consultant