3 Practical Strategies for Overcoming Hiring Challenges at a Financial Institution
Are you prepared to address the hiring challenges prevalent in the financial industry?
In this blog post, we'll explore three practical strategies to help you overcome these obstacles and boost your hiring success used by professionals in the industry.
1. Offer Remote Positions to Attract a Wider Talent Pool
Our digital-first customer service tools allow your staff to help customers remotely through online solutions or in-branch video kiosk experiences, making your institution more competitive in hiring beyond your usual local area and attracting candidates who would prefer to work remotely.
2. Streamline Onboarding with Reporting Solutions
Streamline onboarding and eliminate turnover by utilizing Invo's backend video replay functionality for management and robust reporting tools, which deliver key stats on the performance of each customer engagement, giving you greater confidence in training and guiding new hires.
“My favorite part of Invo’s platform are the reporting tools for managers”
Jared Wilson, Smart Solutions Manager — Mobiloil Credit Union
3. Deploy Next-Gen Technology
Boost efficiency by using our powerful digital tools, such as document capture functionality, to achieve a 3-to-1 desk-to-agent ratio, allowing you to serve more customers with fewer employees without customer service declines. All your branch needs to start is a monitor, mouse, and keyboard.