Invo Insider: Season II, Episode I feat. Brett Hollenbeck
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Finding creative solutions for 2023
As we enter 2023, the banking industry faces a new set of challenges, including how to continue integrating new technologies and digital tools into local branches and online platforms. In Digital Banking Report’s 2022 report, the top two identified trends in banking were an increased focus on digital transformation and a desire to simplify the customer experience.
Those priorities lie at the core of the banking industry heading into the new year, putting the ball in our court to find new and creative ways to service our customers, both in our branches and our digital platforms.
At our first Invo Insider of 2023, Invo President and COO Jake Martin was joined for a one-on-one interview with Brett Hollenbeck, the Virtual Bank Director at Tower Community Bank. In this long-form interview that will be featured in the first ever episode of the Invo Insider Podcast later this month, Martin and Hollenbeck discussed creative ways to improve customer experience through technology.
Make it stand out
Tower Community Bank branch in Monteagle, Tennessee
Tower Community Bank was founded in 1970 and is based in Jasper, Tennessee with the mission of “[providing] financial solutions and creating partnerships with our customers that make our communities better places to live, work, and raise a family.”
This is the season II premiere of the Invo Insider and will feature exciting new format changes, prize opportunities, and a brand-new Insiders loyalty program with exclusive content and gear monthly.
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